📅 Effective Date: 21-09-2025
🔄 Last Updated: 21-09-2025
At Yomatoo 🍴, we work hard to make sure your food is delivered hot, fresh, and on time 🛵🔥. Because orders are prepared by restaurants and delivered directly to you, we do not offer refunds once an order is placed and confirmed.
✅ Once your order is confirmed, it cannot be canceled or refunded.
✅ Payments made are final and non-refundable.
✅ Please review your order carefully before confirming.
If there is an issue with your order (such as missing items or the wrong delivery), please contact us immediately 📞. While we do not refund, we may:
🍔 Coordinate with the restaurant to resolve the issue.
🛵 Offer a replacement delivery (when possible).
🎁 Provide a discount or coupon for a future order (at our discretion).
Refunds may only be considered in rare cases such as:
Double payment charged by mistake 💳💳.
Order not delivered at all due to a system error 🖥️.
For such cases, please reach out to our support team with proof of payment.
If you face any issue with your order, we’re here to help you find a solution:
📧 Support@yomatoo.com
📞 03126009480
📍 Shop No 2B, 2nd Floor, Main High Street, Tehsil Chowk District, Sahiwal.
