📅 Effective Date: 21-09-2025
🔄 Last Updated: 21-09-2025
At Yomatoo 🍴, we specialize in fast and reliable food delivery 🛵. This Shipping Policy explains how we deliver orders placed through our platform.
Currently, Yomatoo delivers within Sahiwal and nearby areas.
Delivery availability depends on your location and partner restaurant coverage.
If your address is outside our coverage, the app/website will notify you before checkout.
Average delivery time: 30–60 minutes (may vary by restaurant, distance, and order size).
Peak hours (lunch/dinner) may take longer 🍔🍕.
Estimated delivery time will be shown at checkout.
Delivery fees depend on your location and restaurant distance.
Any fees will be shown clearly before you place your order.
Free delivery promotions 🎉 may apply from time to time.
After placing an order, you can track your delivery in real time using our app/website 📱.
You’ll receive updates when:
✅ Order is confirmed
✅ Food is being prepared
✅ Rider is on the way
Orders may fail if:
❌ The delivery address is incorrect.
❌ The customer is unavailable at the time of delivery.
❌ The rider cannot contact you.
⚠️ In such cases, no refund will be issued, as food is prepared fresh for you.
We always aim to deliver hot and fresh meals 🍲.
Delivery times are estimates and may be affected by traffic 🚦, weather 🌧️, or restaurant delays.
Please keep your phone available so our rider can reach you. 📞
For any delivery-related concerns, reach out to us:
📧 Support@yomatoo.com
📞 03126009480
📍 Shop No 2B, 2nd Floor, Main High Street, Tehsil Chowk District, Sahiwal.
